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Salvage
As the title says, I got blocked. I'm currently still arguing with customer support about it, mostly out of spite. This was for counterfeit items. The item in question is a pair of genuine platformed Dr. Martens. When I put the listing up, I followed the suggestion of ways to prove legitimacy and took photos of the branding inside and the sizing chart on the tongue. I put them at /less/ than half-off (for 180 quid shoes) and I honestly wouldn't be surprised if my listing got revenge reported because I wouldn't sell them for £50. So I got blocked instantly, with no warning or post-takedown or anything. And apparently, photos of every which way isn't good enough to prove they're real. On a second-hand clothing resell site. Because I'm expected to have receipts and boxes for a present I received three-four years ago. Now I can't track my purchases, despite supposedly being able to do that anyway. I probably won't be able to cancel/get my money back or anything if something goes wrong either. Talking to customer service about this is like talking to an automated bot. They also told me I got perma-banned (again? Double-blocked lmao) for 'my second violation'- which appears to be the fact I opened a ticket about this. It took bringing that up twice for them to go 'You are within your right to file any complaint you wish, and we will make a point of cooperating whenever needed.', which isn't really addressing the fact that they said otherwise. They also list every single response as done by a dif person, which is either bot behavior or stupid. Im posting this review on every reviewing site. I have never bothered to leave a bad review in my life. Accusing me of this for no reason and with no evidence is just that irritating to me. Take this suggestion seriously- Do Not Use.
1 year ago
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Alice, Customer Support

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