Very bad experience, leaving the platform Very bad experience Basically the platform works well if everything is well and if a problem is not significant. They have a responsive customer support that is not very smart but can successfully read and copy/paste scripts as needed. The platform is great for buying things and is ALWAYS on a side of a buyer. BUT be very careful when selling (specifically selling expensive items), they will not help - you will just get a script message over and over again that makes totally no sense. I have sent a new prada shoes (in an original box with a dustbag and with pictures of all logos, etc). The shoes got stolen on the way or maybe the buyer lied (the box was delivered but without shoes). Vinted just sent me an email that the shoes were counterfeit (with all the pictures clearly showing that they are original & I have a score of 5 for 110 evaluations) and that they will not reimburse me. Basically, as Vinted can't directly blame the logistics company and get money from them, they would come up with any reason / lie in order not to reimburse. Again, great platform to buy and sell old cheap clothes but clearly not at the level of RealReal (US) or vestiare collective if you want to sell designer clothes. Be very careful.