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Erin
Vinted Support trying to scam users for their card details!!! SCAM ALERT!!! In order to change my phone number since their site doesn’t work and gives an error message when doing so, apparently Vinted needs your full card details INCLUDING the CVV code to “verify” it’s you. First, they asked me for a screenshot of a purchase I’ve made from Vinted on my bank statement, I gave it blurring everything else out. Apparently, that wasn’t enough, so they then needed more verification. They then proceeded to ask for a photo of my card. I sent a screenshot of my card on my account (only showed last 4 digits and my Full Name registered on Vinted) thinking that would be enough. It wasn’t. I was then asked for a photo of my card. By this point I’m getting severely creeped out as I already done 2 verification processes to obviously verify it was me just as they stated. I took a piece of paper to cover the sensitive information, leaving my name, last 4 digits and expiration date visible. Thinking that should do the trick, I was SHOCKED when I was then asked for my FULL CARD DETAILS by a rep from Vinted support!!!! So in order to change your phone number on Vinted (keep in mind, I have access to my number on file, just wanted to change it to another one but their site is glitched if you read reviews on changing phone numbers) you have to go through 3 verification processes they do not tell you about making you think it’s only ONE (they make you think it’s 1 at first, then ask for 2, then 3!!) I truly don’t understand why they expect anyone to be that stupid, to give their full card details in order to verify a person, on the account that is messaging them from their account, that still has access to their original number, who already supplied their previous verification methods) I 100% know this was a scam by their reps and my card would’ve started getting unauthorized charges immediately if I had done so. Their site needs to be shut down! I immediately removed my card from their site, requested a new card to be safe right after, and am awaiting my orders to be completed before deleting the account. This was 100% a scam to steal my information!
1 year ago
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Vinted has a 1.1 average rating from 533 reviews

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Alice, Customer Support

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