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Elizabeth
Scams are increasing by the day. Vinted customer service is non existent. No response, or computer generated response completely unrelated to the problem. No telephone number because they are not interested in solving any problems. I bought two items from two different sellers, both sent me the exact same Royal Mail postage receipt. It wasn't actually a receipt, it was a picture of a postage label. Of course, the item never arrives because it was never posted. Seller logs it as lost and claims the refund because I have of course paid the compulsory buyer protection. I am recompensed too, but not for the buyer protection fee, so the only person out of pocket is me. This is on the increase and will affect future buyers as the buyer protection will increase to cover the amount of "lost" Mail now going through. Vinted are completely disinterested. They will not reply to warnings, complaints or any other form of communication. BEWARE. Scams are on the increase and you will be caught out at some point. I have added a photo of the fake "receipt ". If you get this sent to you, you have just lost your buyer protection fee and you will have to wait at least 10 days to get any money back. Write to Vinted and complain, but don't expect any valid response or for them to do anything about solving the problem. Vinted app is now being deleted from my devices.
1 year ago
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Vinted has a 1.1 average rating from 533 reviews

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