Unbelievable unprofessional and disrespectful. I download the app a week ago to purchase a particular item a friend has shown me was on the app. I ordered from seller and the order was confirmed and paid for (almost £300 taken from my account). I was subsequently contacted by the seller to say that the payment was still pending at their end. Have a quick read into T&C it stated that the payment could take 24hours but it assured me it was fine. I didn't think much of it until I got an email telling me more order was cancelled. Upon loging in to the app I found it blocked. I thought that this must be an error so contacted the 'help' desk. They where less than helpful and after getting through the automated responses they told me I was blocked. At which point I still had no reason why. I kept asking and they finally told me it was because of T&C of fraud. Which I most certainly did not breach. I feel that is unscrupulous company has wringing criminalised me and currently have Scammed me out of £300 as it has not been return to my account. I have been forced to report them to trading standards.
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