I ordered a new mihael kors backpack , payed a full amount plus a buyers protection and received a message from DHL in a week that an order is delivered. I checked the same day and there was no parcel fem the carrier. Next day I checked with the security at my building and my neighbors where all the parcels arrive and they confirmed there was no courier that day from DHL. They also checked their records and cameras with me and truly there was no one from DHL on that day, but DHL already send me an email that this parcel is delivered. So I sent a message to Vinted support who were investigating for 2 weeks and finally here I am without the package and without 110 euros from my pocket. Just be sure that paying as called buyers protection do not basically protect you from anything since Vinted will never take your side and will take your money and buyers protection fee but will never admit your parcel was lost or delivered to a wrong place. Support wasn’t really helpful and never consider my request truly, so be prepared that you may simply lose your money with this application! Scamers!
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