Absolutely horrendous, I got bugged by the Vinted member asiaad26 about a Burberry bag I was selling, I didn't want to sell for a low price, then she contacted me about coat also Burberry, also declined, next thing I know the items are reported as listed under the wrong brand, they were not, they clearly show the branding Burberry, I contacted Vinted via the legal@vinted.co.uk email and got told lie after lie, apparently the item was listed as Brand "Vintage" not true, it was clearly listed as Burberry, so no, I had not listed it wrong, I sent a screenshot and told them, next lie is that I should not use "vintage" anywhere in the item description.
Whoever "Alicia" Vinted Team is, her customer service seems to consist of a bunch of lies, while I am used to Vinted customer service being sub par, this was even horrible for Vinted's standards, which are admittedly very very low, or maybe Vinted pays so little, they can't afford people with the mental capacity to read and write?
Imagine if something really goes wrong? No thanks, I think I can do without giving this scam site money by buying or selling my items.
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