Bad experience sadly!
I used Vinted for the first time to sell my Dr Martins for £80. I sent them with Yodel and the parcel was said to be 'delivered' - but the buyer never received them.
I followed this up with Yodel and they began an investigation, which concluded with the driver providing a photo of the package left unattended outside the buyer's front door, just off the road. They decided this image was 'inconclusive' as to whether it had been stolen... which they told vinted.
I have rang Yodel multiple times, and every time they say that they have informed Vinted of the conclusion of the investigation BUT I've followed up with Vinted multiple times but they keep telling me their awaiting more information - which Yodel told me isn't true.
Vinted don't want to do anything about it, they just keep sending me round in circles.
Myself and the buyer are still in limbo with neither of us having the item or the £80 from the sale. It's been over a month and I'm starting to give up...
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