So, IF YOU ARE LOOKING TO BUY OR SELL ON VINTED THINK TWICE, IS NOT WORTH YOUR TIME, PATIENCE AND YOU WILL END UP LOSING MONEY My nightmare with Vinted started like 14 days ago, when a parcel I have sent out was overdue to arrive to the buyer and the tracking wasn't updating. I have contacted both InPost and Vinted starting with InPost that have told me they need to be contacted by Vinted in this matter so I must contact Vinted directly, which I have done. Vinted contacted, the parcel was already 6-7 days overdue. They have said to contact once the 15 business days from the shipped date. In the meantime, I have had the email confirmation from InPost that the parcel has been lost. I have contacted Vinted showing all the evidences saying that the parcel got lost and a refund should be issued to the buyer and also to me. I have been talking to many people on the same "Support" chat, with different views and resolutions. Three days ago, 15/01, a person, or I should call it a bot, told me that if the parcel will not arrive in 24h, and the buyer will release the money within 48 hours then I will get the money released and the buyer will get the refund. I have asked today again when this will happen, and once again, a new bot-person told me differently: please allow another 2 business days for the parcel to arrive. I have told the bot-person to check all the evidences and screenshots I have provided from InPost and his bot-colleague that told me different 3 days ago. I will go ahead and complain to Citizen Advice and all the customer institutions that this company should stop their business at least in UK. They promote scammers , I have seen way too many listings from scammers and fake items. They don't care about legit users and they are blocking people without reason. If you are thinking to go and sell or buy things on Vinted, think twice, is not worth your patience and you will end up losing money.