My account was blocked. Apparently some of my items were ‘automatically detected’ as counterfeit. This was not true. Customer service terrible, the matter wasn’t looked into, and they have told me my account is now permanently blocked. I have been using Vinted a long time and have excellent feedback. I have received the worst customer service, completely impersonal and it seems the norm to block loyal members for reasons that just aren’t true. This is no way to treat customers, especially those who are making you a fortune by selling their own items!
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