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Petra
If I could give them a 0-star review I would. Please don't let yourself be involved as a seller on this platform. I've been using it for quite some time now but recently got super disappointed by the buyer's behavior and CS of Vinted. The buyer after receiving the package claimed that it never arrived, Vinted suspended the transaction, refunded the buyer, and left me as a seller out dry. The USPS tracking clearly states that the item was delivered to the locker. So obviously the buyer here is lying, have not heard from her/him back, and after reaching out to Vinted's CS they told me that they can't do anything. WOW!!! I have never in my life experienced worse customer support than this. So if you are a buyer on this platform you can legally steal items from sellers. Just claim your package as lost, you get your refund and that's it! If you are a seller, save your time and money and stick to Poshmark and eBay which care about their sellers.
8 months ago
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Vinted has a 1.1 average rating from 533 reviews

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