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Anonymous
Please be careful when using Vinted. I have just sold a very expensive handbag through their site and put that I would only sell it if it went through their item verification team to protect buyer and me. Sent it off and was told that my item had failed verification, this item is one thousand percent a genuine item. I have dealt in high end bags for many years and abhor fakes, not withstanding I have the original invoice and receipt from where it was purchased. I have been completely blanked by their robots and had one from customer service tell me that they would be keeping my bag and I could appeal the decision within 6 months. This is just theft and there is no appeal button. When things go wrong on Vinted the level of customer service received is so substandard, backward and shoddy my 5 year old grandson could do a far superior job. If they decide your item doesn’t pass there verification please be aware you won’t get your item back and you will be blanked. Don’t do it. I’m £2500 down and will still have to continue to pay the rest off my credit card and not have the bag.
7 months ago
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Vinted has a 1.1 average rating from 533 reviews

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