I advise everyone against Vinted when it comes to buyer protection! They do everything they can to disadvantage you as a buyer. If someone sends a broken product that was not advertised as such in advance. You're just unlucky. Either you return it at your own expense or you keep it, both options will cost you money. Let alone the time and money you spend raising the issue. In the meantime, you pay for buyer protection that Vinted fills his pockets with without protecting you. The time they give you to address it is also scandalous. 99.9% of all messages from Vinted are standard and written by bots, supposedly looking for evidence, but it soon becomes clear from the various situations that this may not be the case at all. Vinted thinks we write unlawful terms for our platform and are then covered. Think again! Illegal conditions are illegal and will not stand up in court!