Purchased a book on Vinted on 20th May. On 25th May I received a childs straw hat. I sent a picture to Vinted and the seller on the 25th May. It took them days to ask for "further information" which was just the same as the picture I sent them on the 25th May and then they told me it'd be 2 weeks. It's now been 17 days since the purchase, no one is refunding me and I am absolutely baffled as to why my money hasn't been sent back when it's clear whatever has happened wasn't my fault. Their "customer service" have literally just told me to stop messaging them (which I won't). Worst gang of clowns I've ever dealt with. They're really fast at taking your money but they don't seem that keen on sending it back.