I have been robbed by Vinted. It has been the perfect scam. Customer service does not exist at all. It is practically impossible to get help. They do nothing to help you. I bought a pair of shoes that never arrived, and the app says they were received. Apparently the postal service lost the shoes, and Vinted, knowing this, decided to confirm that the shoes had been received. The tracking of the package still apppears on transit but Vinted would not do anything about it. They are not interested in helping their clients. Shame on them!!! I lost my money. Almost 200€.