I was sold a pair of fake Oliver Peoples sunglasses via Vinted. The Customer Service is horrendous and totally based on chat messages. After receipt I sent pictures to Vinted at their request that clearly identified the product as fake. They came back and told me to return the item to the seller, which I did. I packed the item at the shipper's store ton have a witness of the contents and condition of the package. Tracking information confirms that the seller picked up the package at the destination. Then the seller claimed that the package was received damaged and empty. Now Vinted says it's incumbent on me to prove that this isn't true. All of this via text messages....Never Again!
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