I recently had a disappointing experience with Vinted. Despite the carrier’s confirmation that my parcel was delivered, I never received it. I was at home on the delivery date and thoroughly checked my property and spoke with my neighbours, but there was no parcel. Vinted’s support team was unhelpful, stating they are not responsible for shipping issues. This was my second order, and given this experience, I do not plan to use Vinted again. As a customer, I expect better service and accountability. My issue remains unresolved, leaving me quite dissatisfied with Vinted’s service.