I am absolutely disgusted with Vinted. I asked for return from a seller who went ahead and issued one. It stated that the parcel should be sent by the 16th of September, I went ahead and sent the parcel on the 15th. No tracking information appeared. I contacted Vinted about my concerns, an automated response told me that they would reply within 48 hours. No one responded until I messaged again after 48 hours, within which time, the return was cancelled as it went out of the return time, even though it had been sent! I have provided the return receipt and tracking info yet Vinted are reluctant to help because they’ve already released funds to the seller! I sent the item before the send date yet apparently it is my fault? They have no said they will say no more on the matter, leaving me without the item or the money, even though I sent before the send date! Absolutely disgusting
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