I am having major communication problems with Vinted. There is simply no way of speaking to an individual. The best you get is a BOT. This is no way for a respectable company to do business, constantly hiding behind smoke and mirrors. I have done some research now and discovered the details of some of the characters behind their UK operations, including the lawyers Taylor Wessing. I do think that a phone helpline should be available at very least and I am hoping that this very social media savvy company reads social media/review feeds and realises that I, at least, am now on to them and reaching out to their top people to get our case resolved. In brief, we have been subject to fraud which has been facilitated by Vinted - they are party to it - and they are showing little concern or inclination to help. I will leave no stone unturned and will get to the very top to get this resolved. “Reputation, Reputation, Reputation” . I hope that Vinted follows the various social media platforms that I am now resorting to and responds now. They received a pre-action letter from me at 11.14 on Thursday 3 October which they signed for and have received at their lawyer’s office so they know who I am. Let’s see!