Beware. Will rip the buyer off on unnecessary fees that will NOT protect you. Customer Service is the worst ever. Very robotic generic answers. It's a sellers world. You will never get a refund & they have the cheek to expect you as the buyer to return faulty/ damaged items. Will find every loophole to not refund you. The way they word their help section is to make it impossible to ask about a topic that's not in their option choices. Needs fine tuning. The app is full of errors bugs & glitches. Really bad platform that needs better monitoring. Shame on you Vinted you really don't care about users. The tone of their replies is a disgrace. They haven't got a clue what customer care is. I feel embarrassed for whoever runs Vinted.