They do not support buyers at all. If a buyer miss-advertises an item, the buyer has to pay postage and packaging to return it if the seller refuses to do so. Vinted will not step in and even though you have to pay them some buyer protection fee (they offer no protection!) they have 'stitched up' buyers by the small print in the terms and conditions that puts the onus on the buyer to sort out the problem!! Vinted offer NO CUSTOMER SERVICE whatsoever. They just sending condescending smug messages with cut and paste text!! Having been ripped off with return postage and packaging for sending back an item that was listed as new when it obviously wasn't I have closed my account. JUST DO NOT USE THEM they are useless!!