They're absolute thieves and why ANYONE is still using them is beyond me. I made an order, which I have still not even had proof that it was even sent by the dodgy seller. I was told iy had been delivered but it wasn't delivered to my address as it wasn't there, and my ring device didn't go off. I contacted "support" and was sent a form. It was sent as a PDF which lots of phones don't allow you to fill in forms with. I asked for help and said I couldn't fill in as its a PDF. They didn't bother to help and released the money to the rude, horrible seller. Inwas in hospital during all this so couldn't get home to print it off and do it. But they haven't even issued me any evidence it was delivered and where to. Ive since tried to get somewhere, but get nowhere. They're an abhorrent company. They are uncaring, unpassionate and unsupportive. They're refusing to give me any evidence of where it was delivered and refusing me a refund. I think anyone who uses Vinted needs their head examined.