Absolutely no protection for sellers. I sold shoes where both the size and even the length of the shoe were clearly stated in the description and shown in the photos. The buyer tried the item and it didn’t fit properly, so they reported it to Vinted as an issue, claiming I provided incorrect information. I had to send "evidence" to Vinted three times to prove that I had indeed provided accurate information. I did this properly all three times. Now, one and a half weeks later, I’m told that I failed to provide sufficient proof that I gave the buyer correct information, and the buyer is getting their money back. Fortunately, it wasn’t a very large amount, but I will absolutely never sell higher-value items on Vinted in the future.
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.