Terrible Buyer Protection – Avoid if You Value Your Money! I had a terrible experience with Vinted’s so-called “Buyer Protection.” I purchased a high-value item, and while the courier (Yodel) marked it as delivered, I never actually received it. No GPS tracking, no photo proof, no signature—just a generic “delivered” status. I checked everywhere—with neighbors, around my property, even my bins—nothing. I work from home, and no one knocked on my door. Despite this, Vinted refused to help and sided with the courier, completing the transaction with zero proof of delivery. Customer service was useless—just copy-paste responses saying, “Sorry, we can’t do anything.” So, what exactly does Buyer Protection cover if they ignore cases like this? If your package goes missing, you’re on your own. Avoid Vinted unless you’re willing to risk losing your money with no recourse.