If a zero-star rating were possible, I would give it.
I recently listed a pair of Apple AirPods (1st generation) for sale, providing all necessary details to verify their authenticity. Despite this, Vinted requested additional proof. I complied by submitting a clear image of the serial number, along with a screenshot from Apple’s official verification site confirming authenticity and the date of purchase.
However, my listing was removed without a proper review. Meanwhile, numerous other listings remain active—many showing only a single image or none of the airpods at all—without the same level of scrutiny.
The response from Vinted was a generic email stating that proof was required, despite the fact that I had already provided it. When I escalated the matter to their legal department, I received the same automated reply, again without any real review of my case.
This is an unfair and inconsistent practice that prioritizes certain users while disregarding others. It is not the first time I have encountered this issue—previously, the same happened with a fur jacket. I provided multiple examples of identical listings that remained active, yet mine was taken down without justification.
Vinted’s lack of fair and transparent enforcement undermines trust in the platform and negatively impacts honest sellers.
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