If I could give a negative rating, I absolutely would. My experience with this buyer has been extremely frustrating and disappointing. The parcel was marked as delivered by Evri, with full tracking information available showing the delivery was completed. However, the buyer claims that the parcel never arrived at her address in LL68 9GD.
What makes this situation even worse is that the shipping label was prepaid and created by the buyer herself. This means the address used for shipping was provided and confirmed by her — I had no involvement or control over it. Despite this, I am now left without the item, which was worth £80, and have not received any payment for it.
I have already reported the issue to Vinted and submitted all relevant evidence, including screenshots of the tracking details and the original shipping label. The case is currently being investigated. I sincerely hope Vinted takes appropriate action because sellers should not have to suffer losses due to false claims or misuse of the platform.
This situation feels like a scam, and it’s deeply upsetting to lose both the item and the money. I’m sharing this warning so other sellers are aware and can take extra precautions when dealing with prepaid shipping labels or buyers who may not be acting in good faith.
To all fellow sellers: double-check everything, take clear photos, and save all correspondence and tracking details. Even when you do everything right, things can still go wrong — and unfortunately, it’s not always easy to get protection as a seller.
I trusted the platform and followed every step, only to end up losing out in the end. Be careful out there — not everyone is honest.
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