I’ve had an incredibly frustrating experience with Vinted over the past few weeks. I’ve been trying to reset my password to log into my account, and despite multiple attempts and reaching out to customer service, I’ve gotten absolutely nowhere. Vinted’s customer service has been shockingly unhelpful – possibly the worst I’ve ever dealt with. Responses are slow, repetitive, and completely lacking in any real support or resolution. Every message feels like a copy-paste with no real intention to assist. What’s even worse is that I have credit on my account, which I can’t access because I’m locked out. Vinted are effectively holding my money hostage. It feels like theft. I’ve followed all instructions, jumped through every hoop, and still – no access, no help, and no accountability from their side. I used to enjoy using Vinted, but this experience has completely changed my view of the platform. Until they improve their customer service and actually support their users, I cannot recommend them to anyone.