I rang today due to an issue arising on online ordering...Nicola was so helpful, friendly and a real pleasure to chat to and she resolved and explained about the different offers on e liquid at the moment. I placed my order online with her and she is perfect in her role at customer service..a real pleasure to speak to ...thank you. I am very happy with this company...I have been buying their products consistently for several years. The British gold e liquid is the best...delivery quick...I’ve never had any problems at all..I highly recommend them and their products. 5 stars ⭐️⭐️⭐️⭐️⭐️