Dreadful service, not worthy to be called a bank. Although a senior, I have no trouble at all in using online banking with other providers. Their website is hard to navigate, they never answer their phones and even finding a log off button is like searching through a maze. I do not need my bank to be ‘cool’, I do not need them to tell me they are ‘friendly bunch’ I just need them to be efficient at banking!!! Thankfully I’ve at last extricated myself from their clutches, never ever to return. Unless you enjoy total frustration, avoid like the plague.
10 months ago
Virgin Money has a
1.2
average rating
from
25
reviews
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