Dreadful service, not worthy to be called a bank. Although a senior, I have no trouble at all in using online banking with other providers. Their website is hard to navigate, they never answer their phones and even finding a log off button is like searching through a maze. I do not need my bank to be ‘cool’, I do not need them to tell me they are ‘friendly bunch’ I just need them to be efficient at banking!!! Thankfully I’ve at last extricated myself from their clutches, never ever to return. Unless you enjoy total frustration, avoid like the plague.
1 year ago
Virgin Money has a
1.2
average rating
from
36
reviews
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