One of the worst banks I have dealt…
One of the worst banks I have dealt with.
The first application was my fault because of a spelling mistake so they replied saying all details had been cancelled and to re apply which I did but towards the end of the 30 min application was refused to carry on as my details were still in the system !, so I called help line and after 30 min passed to different people I was told to try again !!. Did this and the same happened so back on the phone for 50 min and was helped fill info whilst on the phone, next day scam email saying my phone number had changed !! (not even with them yet only info was on there secure website !!!!) I have full protection and did a scan to check. So I called help desk and was told they will put me through to fraud team only to be hung up on TWICE, tried the same today and was put through to the wrong department after 15 min on hold !!! WHAT A SHAMBLES NEVER TRUST THEM WITH MY MONEY
9 months ago
Virgin Money has a
1.2
average rating
from
25
reviews
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