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Christopher Mark
I bought a case of wine for a friend to say thank you back in January as a one-off to be delivered to their home. I have just realised that they have been charging £25 on my credit card every month since. I did not sign up or agree to any membership plan. They have set it as a default and purposely made it unclear on their website. Having spoken to the pompous manager, he was unhelpful and unprofessional and thinks it is OK for Virgin Wines to trick and mislead their customers. I did not receive any notification of being signed up to a wine club and no emails from them at all since my purchase back in January and yet still proceed to take my money for 8 months! This is deceitful and a con and have reported to the consumer watchdog. I will never use Virgin Wines again!
2 years ago
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Virgin Wines has a 1.5 average rating from 75 reviews

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