While your personnel is very friendly and polite, visaHQ services were the worst I have ever had in over 40 years. It took 5 weeks causing me great anxiety for my next country visa request (I had to settle for a brief temporary one since time ran out)! Replies to my nearly daily requests for updates were 'be patient'. The costs was outrageous: over $600 for a Nigerian visa when the embassy claims is only costs $160 and $30 agent fees. FedEx promised 2 day delivery but it was 3. I have travelled extensively internationally since 1990. This was my worst visa request ever! May no one after me ever have this experience. As the Romans said "Caveat emptor" (let the buyer beware)