My company decided to use visahq for corporate consular services. I was asked to apply for an India visa through them and the whole experience was very painful. Here are some of my complaints - the inital webform used to complete your details is very badly designed and covered in spelling errors, which doesn't fill me with confidence from the start. - they did not advise my company that we also needed a cert of incorporation which caused more delay to add this to the doc stack. - They did not advise us properly on how to address the India consulate in our letters. - I was asked to drop off my passport at their London office which is not their office - it's a shared space that anyone can enter. The front desk receptionist offered to take my passport and docs from me but I said with all due respect I would like to give them directly to visahq. - communications by phone is very poor, they have outsourced their call centre to a bunch of offshore guys who clearly just open a ticket and give updates. It was very hard to get to anyone close visahq. - when u do call they give out all your details without going through any kind of security. You just need the order number and they are happy give out all sorts of information. - Their support email is not properly setup and disallowed me from contacting them as they have not set up thieir anti spam systems properly to allow legitimate company's like our to send. However the worst part though was that I didn't get a clear message about how to collect my visa and passport once it was issued despite multiple (desperate) messages as I was travelling less than 24 hrs later. And then to cap it all I turned up at their shared office hoping it might be there and was asked my surname by the shared office receptionist. He then gave me an envelope with my passport in there was no security, noone checked my photo etc.. Shocking security processes and a very unprofessional way of working means I will be recommending my company look to an alternative partner for consular services.