I want to take this opportunity to thank the entire visa processing team. In particular I want to thank the notable job done by 2 team members. I was frustrated by call consular office at Washington DC. Several attempted calls went answered. After googling other consular offices in USA, I got into Rhode Island’s office. 10 pm First call in this office was answered by Jeanbee Benavente. Jean not only educated me on visa application process but she gave me her direct email to reach her in case I encountered problems. I reach to her several times and she was always available for me no matter what time of the day or night. Cannot thank you enough Jean for being there for me. Then come another member of the team by name Angel Pantaleon. I did not know the integrity of the documents. After struggling to upload the documents which were not of standard. Angel prompting reach out and educated me of the standard documents. I had difficulty uploading the passport photo. Angel agreed I send all the documents to me and he uploaded them for me. Thank you Angel. Cannot thank you for great work you did to me. Once the document uploaded, everything went fast. I received several emails updated what was happening in every stage. The updates took my anxiety away. I received my visa in team. Once again than you for your dedicated services.