First, I called and was told that I needed no POI for a tourist visa to China. I sent one anyway -- just in case! After I sent the visa request to you, I received an email that said I needed the copy of my inviter's citizen card, which she had left in China when she came here for her green-card 6 month residence requirement. That caused MUCH consternation on both my inviter's and my parts. Then, when I called your office, it was reiterated that I must have that card number. The inviter finally called the embassy and was told that the Chinese Citizen Card was NOT necessary!! Another call by me to your office, with the requirements from the Chinese Embassy "in hand" finally got the true facts. You cost me a lot of money and a great deal of trouble and consternation by giving me the incorrect information.