My teen is eligible for free sight test & NHS voucher as they are named on my tax credit award. NONE of the staff there, absolutely NONE, were aware of this benefit & kept saying that as my teen had left school they're not eligible. I ended up having to phone tax credits during the appointment, & had to pass the phone to the V Express manager so they could explain this benefit to them. Happy with the outcome, but a customer SHOULD NOT have to explain how the benefit system works to a company that already offer NHS vouchers.
3 years ago
Vision Express has a
3.1
average rating
from
594
reviews
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