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Ian birdsall
Went to get my eyes tested today at the metro center gatshead store. The optician said my eyes have have change very slightly so no need to get new glasses. But me been me I thought I would treat myself to a couple of new pairs. . Went out and was passed to a sales person and was aske have you chosen a pair ? I said no . He said go over there and pick a pair . Mind if you touch any frames put in this tray as it get will have to be cleaned. ( not a problem with covid still kicking about) he then just walked away . Me and the mrs chose a few pairs then went back to the counter were we had been place . The assistant came back and I asked if he could give me the price for both pairs not a smile ok whatever. He sat down and took ages to work out the price . I thought he was working out trigonometry on how to land on the more or something. He then turn to me and said that will be £395 please . I said just give me the bill for the eye test thank you . If I am going to spend that sort of money I want some sort of customer service. Well you don’t get it at Vision express metro centre . I will take my money and spend it where it’s appreciated
3 years ago
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Vision Express has a 3.1 average rating from 591 reviews

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