Twice I’ve been to vision express and seen a male Optometrist. I went because I felt as though my eye sight had changed. Both times waited longer than 15 minutes as he was too busy chatting to colleagues. He said that they were fine and hadn’t changed. I went back 3 weeks later as I couldn’t see well through my glasses and had headaches, and luckily got a different Optometrists who told me my sight had changed from -2 to -2.5. Both appointments cost me £25. I recently went again, 6 months earlier than my next due appointment. I got the male Optometrists, again, who told me my eyes hadn’t changed and he also didn’t seem too happy with me that I came early for a test? This time I won’t be wasting another £25 with vision express, I’ll be going to Boots. £50 down because of people who can’t be bothered to do their job. I would also like to add a lady was in front of me who had just had an eye test and it seemed as though there was a problem with her eye. The receptionist told her she would need to go to boots to have an appointment with them as vision express couldn’t do anything, probably costing her another eye test appointment too. It seems Visio express don’t have the capacity to complete a full examination.