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VIRENDER SEHGAL
I suggest find a different optician set up. I have had a very unhappy experience with Vision Express. I have been wearing progressive glasses for four years. I needed to replace them and had meanwhile shifted to Delhi. They charged less, using Indian glasses, which was OK to me. The technician did the eye power reading work. I ordered two spectacles. But when few days later I can I was very disturbed by the right eye being completely out of focus with blurred images. So I refused to pick them up. Then another technician repeated the eye check up and found a different reading. He seemed more knowledgeable than the lady who had checked the first time. Few days later I was told a senior technician would come from Manesar. So I went and the process was repeated. After that they took more than two weeks to receive the glasses and specs from Goa/Manesar. I collected them having taken the commitment. But the glasses are unsuitably set. I still prefer my older glasses but that frame is on its last legs. So I am stuck with these expensive glasses. My view is that Vision Express lacks technical ability, in assessing the eye powers, in making glasses in their factory in Goa and also in fitting them properly. These new glasses are off centre and not suitable for either computer work or reading or for the 5 to 10 feet distance usage. Perhaps I will find new frames for my old glasses. I am stuck. You may be lucky and I wish you good luck. There is no reason for you to be also stuck.
1 year ago
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Vision Express has a 3.1 average rating from 591 reviews

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