Had a parcel delivered today from them and when I opened it they had sent me some leads for something instead of my prescription varifocal reactolite glasses which aren’t cheap. Rang store told can’t do anything till tomorrow as the managers not in. The branch I have used over the last few years for my eye tests has been the one in Northgate Street Chester. Not happy as I spent over £600 on two pairs of glasses. Unless they compensate me I will not be going back due to poor service and unhelpful member of staff dealing with my problem. Also they addressed me as a Mrs when I’m single.