Glasses completely messed up. First set of frames not fitted correctly and kept falling off and eventually damaged. Exchanged these for another set, had no help or advice and only a limited choice. These were then found not to fit correctly and had to choose another set of frames again no help from staff. On collecting these the frames were scratched and had to be changed these frames were broke whilst they tried to swop the lenses. Also the reading glasses i had were wrong and require the lenses changing. The staff were unhelpful, rude and useless. Now waiting for a refund. Customer services just as useless and dont get back to you. Avoid the wigan branch, the staff are rude and useless. Then i had a call from the so called manager who was a condisending rude person who tried to blame me for there incompetence.