I bought myself and my mrs sunglasses from Stratford Westfield spend over £300 and the sunglasses was not that great condition. They said they can order new one for me it will take 2-3 weeks and they order I got the text from VISIO EXPESS says my sunglasses is ready to collect I went to collect ( drive more then 40 miles) sunglasses was wrong I told them that I can’t comeback again just for sunglasses and they said they can post it for me. I will get by 1/7 but today is 19/7 never got nothing. Try to call the store never answer try customer service they said they will get back to me but till today I spoke customer service 8 times ( not same day) every time I call customer service tell me that they will gat back to me but still nothing not even my money. Feel like I got robbed from vision express I won’t ever go back to vision express at all I won’t even think them