I had appt with Vision Express Tesco Lincoln within the last 6 weeks. I found the experience below par leaving much to be desired at all points of delivery. The optometrist seemed disinterested and the appointment was hurried. I was not given enough time between switching lenses to see which one gave optimum vision. I did ask if the lenses exchange could be repeated many times but the same speed ensued. It was as quick as this: "which one is better No. 1 or .. No. 2?" I was not given the time to concentrate on the lenses at all. I did receive a prescription. Because I lacked confidence in the prescription I made an appointment elsewhere in Lincoln to have my eyesight re-tested. There I was given the time to distinguish between lenses, asked about my health and medications, received insight into a medical condition and I received advice on how to maximise sight potential. The service delivered was comfortable, meaningful and customer orientated. I received the recommended lenses which are spot on.
5 years ago
Vision Express has a
3.1
average rating
from
595
reviews
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