Ordered my glasses 1/10/19 everything okay today went to pick them up assistant took them and cleaned when I put them on noticed that I could see something in my eyeline thought it was a mark but it was the the bridging piece that was intruding into my vision the assistant basically said was my eyes she wasn't bothered I wanted them thinned was shown how thin they would be but they are so thick I don't think they have been done, assistant said to pick new glasses only ones were half framed mens asked for ladies like this told no don't do them, So annoyed by treatment given refund was asked to sign a form but not to fill in anything else as she woukd do it on reason I ticked other box. Not impressed by this, I went to two other opticians who said I should not have rimless with my prescription. But your optician said it's okay. On arriving home I called your on complaints line who not only took ages to ask questions he also put me on hold for 20 minutes I hung up, He did call back and said I got what I ordered I disagree. He said as I wasn't happy with the Store he would forward onto manger and area manger I asked if area manager would phone me he said no as he couldn't talk to me because of data protection how stupid, so no I do not like yoUr company,