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Diane
Had my eye test november 2018 purchased a ralph lauren varifocals at a cost of £370, they are now 14 mths old & the other night i accidentely leaned on them with my elbow and the arm broke off at the springed hinged. Took them back to the branch in wigan to be told by the manager its wear & tear that the warranty ran out 2mths ago and they could not be fixed as once the springs broke thy can,t be repaired . But i could buy a new frame & put the old lenses in £185 i don,t think so. Lesson learn,t the expensive designer frames are not worth it, i said i wished i would of knew about the hinges before i bought them because i would of got a cheap pair she said they would of broke within 12 mths, what would you have done then she replied in the 12 mths we would of replaced them so its a no brainer. Will not be going back to vision express first experience in 2018 will be my last. Will go back to where i have been going for the past 30 yrs, just wanted a more designer frame but never again.
5 years ago
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Vision Express has a 3.1 average rating from 595 reviews

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