I am deaf,but no interpreter could be found by vision Express i went along with my daughter for the eye exam anyway,lady there kept asking my daughter the questions made me feel small, i had the exam with another lady,she was nice, after i was told i needed 2 pairs of glasses but one would be half price. I chose the glasses but wish i was left alone to choose,but felt pushed to choose quickly as the man stayed with us, he said after he had done a deal on the second pair of glasses,i didnt know what he meant,but when i had to pay for them it was same cost as that marked up but with no discount for the 2nd pair i had, i didnt argue about it just put it down to experience and i wont be back there anyway