This is the 2nd time that my Partner and I have had our tests at the Loughton Store. Very friendly and thorough however noticed this time that there were far more Designer Glasses on offer than bog standard ones hence a much higher Bill this time !! Also we found that the Staff member that sorted out the lenses hurried the procedure a bit and we ended up buying new fangled lenses that cost much more than the norm and because he spoke quietly we didn't really get the jist of why they were the better ones to go for. Hopefully we will notice the difference. Don't really think that they are living up to their name Vision 'Express' as I had to wait 2 weeks for my new glasses...I left a second pair for new lenses and they too will be another 2 weeks !!!!!! May try out Spec Savers next time (when next test is due in 2yrs) as A) they have just arrived at our Local Supermarket and B) hopefully they won't be as expensive.