I went to Vision Express because Specsavers let me down. I have now been let down even more by Vision Express. I appreciate that Scotland is still in full Lockdown at the moment but that doesn't give the customer service manager the rights to to lie and be rude to me. I was told at the beginning of Lockdown that I would have my glasses delivered to me withing 2 weeks. That didn't happen. I was then told that it would be another 1o days that time passed and I still didn't receive my glasses. I phoned and they told me anothere 1o days. Again that time passed and then I was told that the manager was on her day off. I phoned her the next day and she said that she would look into it and she didn't. I phoned her again and she said that they had been delivered and signed for. That is not the case I wear contact lenses as well. I have been wearing my last pair of 2 week lenses for nearly 4 weeks as the last time that they sent me my 3 month order they only sent me 1 pair of lenses. I now have an eye infection because I am wearing lenses for more time than I should be. I can't see without my glasses or contact lenses. When I spoke to the customer services manager the last time she told me that it wasn't i,portant as I am not working at the moment. She said tha I didn't need them. I live alone. Owing to Lockdown regulations I can't have anyone come into my home. I need my glasses. I need Vision Express to stop lying to me. I need to be able to see what I am doing. I can't go on like this. I would not recomend Vision express to anyone. In fact the opposite I would strongly discourage them to not go there. They are all about the money. They don't care that they are part of the medical field. I am in serious pain and I can't see properly and it is Vision Expresses fault. They don't care about the health of their customers all they care about is making money. Something needs to be done about them They need to be put out of business so that they can't carry on hurting people.