Had eye test 11/03/2020 gave them my designer glasses to put the new order lens, said they had trouble fitting lens but didn't say they has broken my frames...heard nothing as virus lockdown. then in May I had a chap round with my broken glasses not the lens I had ordered promising to replace everything and keep me informed but of cause when I ring he is not available to chat to.. I have been in Management retail most my life till retirement and would be ashamed of the treatment I am getting...I just asked to be kept in the loop of what is progressing or as I think not progressing...