This company has gone down hill in the past years. I recently placed an order.11/12/2024 to be shipped to my daughter’s house in LA California. Two days later I received an email asking me for information on this order. I sent them the information they were asking for the same day. They canceled my order two days later and said they never received the information. I called them when I noticed they credited my credit card as they never sent me an email to tell me they were canceling the order. I reordered my order over the phone and received a confirmation number. They said it would be shipped in 2 to 3 days. I reordered on a Monday and on Thursday I sent them an email asking when will the order be shipped. I never received a reply. On Friday I called them and they canceled my order again and they could not tell me why again, plus they never asked for information again or did they send me an email about canceling the order. I told the lady on the phone I would not be reordering this again with them and that I will write a bad review and report them to the Better Business. I have be using this computer for over 30 years and I never had this problem before. They have become a crappy company and I recommend no one to do business with them. I ordered the same supplements and soap from iherbs and the price is the same. It will arrive in 3 days also.